Pillar 03 · Journey

See the path your customers take.

Apple's privacy changes broke about a third of sales tracking. Journey sees the full path your customers take, captured directly from your store. Then reports back to Meta and Google so they can find more like them. One paste in Shopify, then forever quiet.

Apple broke a third of your tracking.

When Apple shipped iOS privacy changes, browser-based ad tracking lost roughly 30% of its accuracy overnight. Ad-blockers cut more. Your reporting now hides 15-30% of the sales Meta and Google actually caused. Journey catches them straight from your store and reports them back, so the platforms can find more customers like the ones they already won you.

The gap between reported and real.

Illustrative · what Meta saw versus what your bank account knows.

Illustrative example
Last 7 days · purchases captured
Meta reports
86
Reported with Journey
109
The 23 sales Meta's browser pixel missed, now reported back, so Meta's algorithm can find more like them.
page_viewadd_to_cartpurchase · margin-truecross_devicereturn-awaresubscribe
Things you can ask Journey
  • "What % of conversions did Meta's pixel miss last week?"
  • "Show me cross-device purchases the pixel split into two."
  • "How many of last month's reported sales were refunded?"
How it works

Three steps. Then it just runs.

01

One paste in Shopify

Copy the snippet into your Shopify admin. Or book a 30-minute install call. 5 minutes either way. No developer required. Verified within an hour.

1.Open Shopify → Settings → Customer events.
2.Paste the snippet we email you, one line, no edits.
3.The pixel verifies within the hour. You're done.
02

Capture every sale directly from your store

Every purchase, add-to-cart, page view, signup. All captured directly from your store, not from the browser. Your customers don't notice a thing.

03

Send the truth back to your ad platforms

The captured sales go straight back to Meta, Google, and TikTok through their direct reporting lines. Your reporting starts matching your bank account.

Cleaner data in. Sharper decisions out.

The sales that were always there

Catches the sales your browser pixel missed. Reports them back to Meta and Google so they can find more.

Cross-device, counted once

Customer adds to cart on phone, buys on laptop. Browser pixel says these are two different people. Journey knows it's one. Counts the sale where it actually happened.

Refunds the platforms don't know about

The browser pixel tells Meta a sale happened. It never tells them about the refund three weeks later. Your "4× return on ad spend" is hiding 20% returns. Journey sends the refund back too, so Meta learns what actually stuck.

Your data, never anyone else's

Journey only ever sends data to YOUR ad accounts. Journey never pools data, never anonymizes-and-shares, never sells event streams. Your buyer data stays yours.

Built in on Max.

Included in Max. 7-day free trial, no card.

Ad intelligence through conversation. The reasoning engine for growing brands.

© 2026 ChatWithAds. All rights reserved.